Privacy Policy
Effective Date: June 1, 2025
Aster & Violet Women’s Wellness (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services, visit our office, or use our website.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email, date of birth, and emergency contact.
Health Information: Medical history, treatment records, and information you provide during evaluation or care.
Payment Information: Billing address and payment method.
Website/Online Inquiries: When you contact us via forms, email, or scheduling tools, we may collect your name, contact information, and message details.
2. How We Use Your Information
Your information may be used to:
Provide treatment and coordinate your care.
Communicate with you about appointments, services, and care plans.
Process payments and maintain administrative records.
Generate itemized receipts or superbills at your request so you may submit to your insurance provider for possible reimbursement.
Improve our services and patient experience.
Comply with legal and regulatory requirements.
3. How We Protect Your Information
We follow industry standards to protect your personal and health information. This includes secure storage of records, limiting access to authorized staff, and using encrypted communication where possible.
4. Sharing of Information
We do not sell, rent, or disclose your information to third parties for marketing. Information may be shared only in the following circumstances:
With your consent, to collaborate with other healthcare providers involved in your care.
If you request a superbill, the information included will be provided directly to you, and it is your responsibility to decide whether and how to share it with your insurance company.
When required by law, regulation, or legal process.
5. Your Rights
You have the right to:
Access and request a copy of your health records.
Request corrections to your information.
Request restrictions on certain uses or disclosures.
Receive a paper copy of this Privacy Policy at any time.
6. Website & Digital Privacy
Our website may use basic analytics to understand traffic and improve usability.
If you submit forms online, your information is transmitted securely and used only to respond to your request.
Opt-In Consent: By submitting your phone number, you authorize us to send you text messages and notifications related to your care, scheduling, or services. Message/data rates may apply. Reply STOP to unsubscribe at any time.
We are not responsible for the privacy practices of external links or third-party sites.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Aster & Violet Women’s Wellness
146 Carriage Dr. Columbiana, OH 44408
330-286-6254